If for any reason you are not happy with your backpack or bag, you may return the goods, please just email us at firstname.lastname@example.org within 14 calendar days of delivery. Then you have 14 days to ship the product to us. Items must be returned in their original condition (unworn, unwashed) with the tags and invoice attached. They should be packed and protected in the same way as they were when we sent them to you.
The price of undamaged returned products and original shipping cost will be returned as soon as possible, but not later than 14 days after us picking up the returning package. The cost of returning the item and duty fees remain on the side of the Buyer.
If there is a need to return funds for a transaction made by the Buyer with a payment card, the seller will refund them to the bank account assigned to the payment card of the Buyer.